Welcome to Hack Club support!
You'll find common ways to get help for everything on Hack Club.
Support for Hack Club events
Need help with a specific event or YSWS event? Check the event channels below.
Can't find the help channel even though it exists? Just drop a message in #help!
Showing all channels
Managing your club
Hack Club has a global network of coding clubs that run workshops and make cool stuff together!
Apply to start a Hack Club
Any student can lead a Hack Club at their school, or turn their coding club into a Hack Club.
Start your applicationManage your club online
The Leaders Portal helps you manage club members and set up workshops.
Go to the leaders' portal
Support managing my club
If you need help with club related operations, leave a post on #leaders.
Contact support for Hack Club clubs
Managing my personal information
Hack Club Auth is where your details live and where age verification happens.
Upload my ID
Use Hack Club Auth to upload your ID to prove you're a teen and participate in Hack Club events.
Start identity verificationUpdate my information
Manage your mailing address, name, and other information we have on file.
Update my infoSupport updating my information or verifying ID
If you need help updating your information, leave a post on #identity-help.
Contact support for Hack Club Auth
Developing with Hack Club Auth
See documentation for using Hack Club Auth for authentication in your apps.
Developer documentation
Managing fiscal
sponsorships using HCB
HCB is our online banking system for Hack Club fiscal sponsorships, where teen organizations get non-profit status and a platform to move money.
Manage my money online
Use HCB's online platform to manage your fiscal sponsorship, see and move money, send invoices, and add collaborators.
Log in to HCB
Use HCB on a mobile device
HCB Mobile allows you to manage your HCB organizations on the go.
Download HCB Mobile for AndroidDownload HCB Mobile for iOS
Get support for HCB Mobile
Apply for a fiscal sponsorship
HCB provides your organization a 501(c)(3) status and an online platform to manage your money.
Start my application
Event grants support
For support about money granted by a Hack Club event, contact the event manager.
See your event's support options
Support for HCB
If you need help managing or applying for a fiscal sponsorship, leave a post on the #hcb channel.
Contact support for HCB
Urgent inquiries about HCB
If you need urgent or immediate help with your HCB organization, call HCB support at +18442372290, or email HCB support at hcb@hackclub.com.
Call HCB supportEmail HCB support
Tracking
coding time
We use Hackatime and Lapse to track your time to submit to Hack Club events for hours verification.
Setup Hackatime with my editor
Start logging your hours by connecting Hackatime with your editor. Hackatime can connect to any editor or application that supports Wakatime.
Start Hackatime setup
Setup Lapse time-lapse tracking
If Hackatime is not compatible with your editor, use Lapse to record a time-lapse of an activity to log hours.
Go to lapse
Fraud related inquiries
If you have been banned due to suspected fraud, please go to fraud.hackclub.com for next steps. Contact the Fraud Department at @Fraud Squad for other inquiries.
Contact the fraud squadHelp setting up or using Hackatime
If you are having issues setting up or using Hackatime in your editor, leave a post on the #hackatime-help channel.
Contact Hackatime supportHelp setting up or using Lapse
If you are having issues setting up or using Lapse for time-lapse based time tracking, leave a post on the #lapse-help channel.
Contact lapse support
Not sure where to ask?
Drop a message in #help, and we'll guide you to the right place.